Lead Police Telecommunicator- UTPD

UT Health Science Center at Houston • Texas, AL

137d

About The Position

Ready to be the heartbeat of emergency response at one of Texas' premier institutions? The University of Texas Police Department (UTPD) in Houston is seeking a dynamic and dedicated Full-Time Lead Police Telecommunicator to join our elite team. In this pivotal role, you'll be at the center of critical operations and coordinating security efforts, dispatching non-emergency and emergency calls, and ensuring swift, accurate responses to incidents across campus. If you thrive in high-pressure environments, excel at multitasking, and are passionate about public safety, this is your opportunity to make a real impact while supporting law enforcement and protecting the community.

Requirements

• Intermediate Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) Telecommunications Operator certification required.
• Advanced Texas Commission on Law Enforcement (TCOLE) Telecommunications Operator certification preferred.
• High School Diploma or equivalent required; Associate's Degree preferred.
• 4 years of experience in emergency management or public safety communications required; 4 years of experience as a public safety telecommunicator preferred.

Responsibilities

• Receives and transmits law enforcement and security personnel emergency and non-emergency information through a public safety radio communications system to promote a proper police and/or security response.
• Coordinates resources to support police personnel engaged in emergency situations.
• Monitors the locations and activities of police and security personnel throughout a tour of duty.
• Enters all pertinent data concerning calls for service, officer assignment and patrol activity into a Computer Aided Dispatch (CAD) system and/or the national, state and local criminal data bases.
• Secures confidential, privileged, and sensitive Law Enforcement information, in accordance with the appropriate statutes and/or governmental policies and procedures.
• Complies with the mandated use, operation, and management of the TLETS, JIMS and OLO systems.
• Provides guidance and support for the Police Telecommunicator and Senior Police Telecommunicator personnel.
• Other duties to include, but not limited to, emergency recall and/or may be required to remain onsite or work extended hours during man-made or natural disasters and unusual occurrences on campus.
• Local or long distance travel may be required for training or other business purposes occasionally.
• May be required to work rotating shift assignments on day, evening, and nights with varying days off and on holidays.
• Subject to emergency recall during man-made or natural disasters and unusual occurrences on campus.
• Performs other duties as assigned.

Benefits

• 100% paid medical premiums for our full-time employees.
• Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year).
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service).
• Build your future with our awesome retirement/pension plan.
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED