Lead Plumber

Benjamin Franklin Plumbing of Northfield, MN • Northfield, MN

2d • $80,000 - $120,000

About The Position

As a Lead Plumber, you are the face of the company in the field. You diagnose, repair, and replace residential plumbing systems while delivering a professional, high-trust customer experience.

You don’t just fix plumbing — you solve problems, build long-term customer relationships, and drive revenue through expertise and integrity.

You will operate your own fully stocked truck and be accountable for performance, efficiency, and customer satisfaction.

Requirements

• State-required plumbing license and certifications
• Senior-level field experience
• Ability to operate independently and manage your own truck
• Strong diagnostic and communication skills
• High personal standards and accountability
• A client-first, solution-oriented mindset

Responsibilities

• Diagnose and repair residential plumbing systems
• Present options using Straight Forward Pricing with confidence and professionalism
• Execute repairs and replacements to company standards
• Test all work before leaving — zero excuses, zero callbacks
• Explain completed services clearly to ensure full customer understanding
• Protect the customer’s home (floor savers, clean workspace, organized jobsite)
• Maintain a clean, fully stocked vehicle
• Operate safely on the road and on every job
• Deliver a 100% satisfaction experience on every call

Benefits

• Fully stocked, take-home company truck
• Fuel card
• Company uniforms
• Paid time off
• Paid holidays
• Ongoing technical and professional training
• Structured pricing system — no guesswork
• Strong dispatch and operational support
• Clear advancement path into senior field leadership or specialty roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed