Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a dedicated and resilient Lead Systems Specialist (L8) to join our Data Platform Services organization. This is a production support-focused role where you will be the go-to expert for ensuring the stability, integrity, and performance of our mission-critical business platforms. This L8 role requires Expert platform-specific development, implementation, or support experience in an enterprise IT environment. You will be responsible for the day-to-day operational health of multiple Data Cloud tenants, and the Salesforce orgs / platforms that host them, our integration layers, and dependent features & applications, such as our Tableau Next implementations. The ideal candidate thrives in a fast-paced support environment, is passionate about resolving complex technical issues, and acts as the technical and process expert for their business partner group, driving positive business outcomes. This role involves independently performing expert-level functions, including platform roadmap ownership and disaster recovery planning.