Lead Platform Engineer - Asynchronous Processing

Klaviyo • Boston, MA

98d • $188,000 - $282,000

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The mission of the Platform Engineering team is to provide infrastructure primitives, platforms, tooling, and guidance to Klaviyo engineering. This role will specifically focus on our core asynchronous processing and queueing systems. As a Lead Platform Engineer on the Asynchronous Processing team, you'll own the technical direction for asynchronous processing at Klaviyo, and focus on crafting a paved path for teams to manage their asynchronous workloads for a variety of different use cases.

Requirements

• BA or BS Degree in Computer Science, related field, or equivalent experience.
• 10+ years of experience in the SRE/Devops field.
• Experience working in a cloud-native environment.
• Proven experience developing applications in Python.
• Deep expertise and hands-on experience with asynchronous processing and queueing systems, including SQS, Kafka, and Apache Pulsar.
• Fundamental understanding of Linux and all layers of the networking stack; confident administering and debugging production Linux systems.
• Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues.

Responsibilities

• Build a deep understanding of engineering needs across the organization to inform the design and development of the right platform primitives.
• Own the technical direction, strategy and tool selection for Klaviyo's asynchronous processing needs.
• Design, develop, and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo's asynchronous and queueing services.
• Ship improvements to your team's software to enable Klaviyo engineering to move faster with confidence.
• Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks within our messaging and queueing infrastructure.
• Leverage technology such as Python, Go, AWS, and Kubernetes to advance Klaviyo's platform, with a deep focus on Apache Pulsar, SQS, and Kafka.
• Champion best practices by actively collaborating with other teams in a culture that values technical design review.
• Contribute to the company as a subject matter expert in the area of asynchronous processing.
• Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing systems, and configuration as code.
• Participate in periodic on-call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue.

Benefits

• Participation in the company's annual cash bonus plan.
• Variable compensation (OTE) for sales and customer success roles.
• Equity and sign-on payments.
• Comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Education Level: Bachelor's degree