Lead Physical Security Technician

DATAVOX INC•Arlington, TX

About The Position

DataVox is hiring a Lead Physical Security Technician to join the Building Technology Solutions Department in Dallas-Fort Worth! Are you interested in learning more? First, let us tell you more about DataVox. DataVox has been serving the Texas Triangle area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to be the best technology partner and ensuring the highest level of expertise and quality service by employing people like you. At DataVox, our culture is rooted in connection, collaboration, and a deep sense of community. We believe in recognizing our people, investing in their growth, and creating meaningful moments throughout the year. Here’s just a glimpse of what makes our workplace special: An Encouraging Environment centered on upskilling and career growth Team & Company Events (Virtual & In-Person) like ice cream socials, tailgate events, Astros and Rangers watch parties and many other events throughout the year. Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day!) A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark At DataVox, we’re not just coworkers, we’re a team that lifts each other up and grows stronger together. Physical Security Technicians are responsible for tasks associated with maintenance of access control, CCTV, burglar security systems, and managing small to mid-sized security systems.

Requirements

Capable of installing all necessary Physical Security components, which include but is not limited to: electric strikes, mag locks, contacts, REX devices, cameras, power supplies, intercoms, and door controllers
Fluid in multiple Access Control controllers, Intrusion, and Intercom components
Basic understanding of access control, life safety, ADA code
Demonstrates an understanding of basic networking
Able to troubleshoot an Access Control or video system from the Server
Able to troubleshoot and configure network security devices.
System/component level troubleshooting and working knowledge of electronics and the ability to use a multi-meter
Sound judgment and the demonstrated ability to act independently
Ability to organize workload effectively and work with a sense of urgency
Demonstrated communication and teamwork skills with customers, co-workers, and supervisors
Demonstrate ability to operate test equipment.
Must be able to pass security and background checks
Must be in full compliance with company and customers safety program
High School Diploma or GED Required
Ability to report to work during customary or specifically assigned work schedules Required
5+ years of Physical Security Installer Technician and Service Technician experience Required

Nice To Haves

Completed Trade School or 2-year degree in Basic Electronics Preferred
Successfully completed basic Access Control/ CCTV/Burglar system manufacture certification Preferred
Genetec, Axis, Sony, Bosch Intrusion and HID VertX Certifications a plus
Knowledge of Genetec, Axis, Sony, Bosch Intrusion Detection, HID VertX preferred
Must be able to work on other manufacturers systems without formal training

Responsibilities

Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment
Install Access Control/VMS servers and UPS
Test installed equipment and basic programming such as adding card readers, users, cameras and door controllers to any system.
Preform preventive maintenance and repairs per the maintenance agreement by manufacturers approved procedures.
Troubleshoot, diagnose, and repair any system or component level equipment
Assign Daily task to onsite Team and ensure they are completed and perform Quality Control
Coordinate daily job site needs with management and team members
Conduct site commissioning and testing with Programmer
Train new Technicians
Responsible for effecting smooth communications and rapport between the job site, and company personnel.
Responsible for keeping the Project Manager aware of the status of the job on a regular basis and in a timely manner.
Assist with the completion of all in-house assembly/test/checkout tasks
Assist with solving technical challenges as they arise. Help to resolve potential issues that will have a negative impact on the customer and their company.
Seek guidance and direction as necessary for performance of duties.