Lead Physical Security Service Technician (Access Control & CCTV)

The Cook & Boardman Recruiting Team • Raleigh, NC

18d

About The Position

Build Your Career Where You Matter
Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.
Lead Security Systems Engineer is an entry-level physical engineering professional who reports to and learns from a senior physical security engineers. As a Junior Physical Security Engineer, your job duties include testing project components, identifying problems and discovering solutions, working on ongoing projects based on specifications or drawings, and collaborating with teams of other physical security engineers.

Requirements

• HS Diploma or equivalent education/experience
• Current and valid DL preferred

Responsibilities

• Provide support to Project Manager(s)
• Point of contact for team resources
• Secondary Point of contact for clients
• Conduct weekly project update meeting with PM’s
• Assigned duties as needed
• Attend kick-off meeting and/or calls with client, project managers and account managers.
• Verify SOW with PM, review with Technician(s) and/ or Sub contractor.
• Perform jobsite visits (as needed) to verify site conditions, points of connection, installation and space access.
• Verifying materials are on order, quantities and receipt to ensure little to no project delays.
• Manage client relationships that may fall outside of direct project team
• Work closely with sales team to identify new opportunities with existing accounts
• Provide documentation and organization services for Program Manager(s)
• Assist Project Managers in managing large, complex strategic accounts that may have multiple simultaneous projects
• Participate in project commissioning and testing
• Assist in the enforcement of standards related to final documentation
• Possess basic system design and quoting abilities to assist sales when needed

Benefits

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
• Be part of a team that invests in your future, celebrates your success, and values your contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees