In addition to the responsibilities of the pharmacy technician, the Lead Pharmacy Technician is responsible for assisting in the management of pharmacy practices to ensure that patients or customers obtain appropriate medications in a timely, cost-effective, and efficient manner. Works with department Supervisors, Managers, and Directors to develop workflows and policies that improve efficiencies and outcomes. In a retail/community pharmacy setting, the Lead Pharmacy Technician duties consist of assisting pharmacists in compounding, preparing and dispensing medical prescriptions to the public after receiving information from customers or patients according to written/faxed prescriptions. Maintains proper storage and security conditions for drugs; ensures that equipment is functioning properly and assists in resolution of equipment maintenance and repair; controls inventory stock level and timeline to ensure adequate supplies. Assists with billing related functions. May assist with departmental quality assurance and other customer- or patient-focused services with oversight from supervisory staff; assists in the creation and maintenance of a safe working environment and conditions that adhere to state laws and regulations. Requires use of and proficiency in multiple computer programs. Must demonstrate good written and verbal communication skills and be able to learn and utilize new technology as the profession of pharmacy evolves. In addition to the responsibilities of the pharmacy technician, the Lead Pharmacy Technician maximizes scope of duties with greater operational responsibility. Regularly educates others on emerging changes to the job and guides others in the completion of day-to-day tasks as set by management. Regularly monitors the work schedules, productivity, and work quality of team members and assists in changes to work flow. Work performance reflects mastery of concepts, methods, and specialized requirements of the job. On the job training is provided.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees