Lead Pharmacy Technician

Henry J Austin Health Center•Trenton, NJ

13d•Onsite

About The Position

The primary purpose of the Pharmacy Technician is to assist the Pharmacist-In-Charge and Clinical Pharmacist in the daily operations of the Pharmacy, including serving patients and maintaining the pharmacy department. He/she will be responsible for inventory management, new-staff orientation and training, providing excellent customer service, and assisting the pharmacists with accurate, safe, and efficient preparation and dispensing of pharmaceutical orders in accordance with state and federal laws and regulations.

Requirements

High school diploma or equivalent
Current Pharmacy Technician Certification Board certification
5 years of experience as pharmacy technician
New Jersey Board of Pharmacy Certified Technician
High energy and enthusiasm, positive, “can-do” attitude with a high degree of initiative
Excellent customer service skills
Must be able to work in a team and collaborative environment
Understanding of federal HIPPA rules and ability to maintain patient confidentiality
Ability and willingness to perform duties with purpose and strong sense of urgency
Ability to organize and prioritize tasks/projects
Familiarity with State and Federal pharmacy laws and regulations
Knowledge of brand and generic drug names
High attention to detail
Must be proficient in basic math skills
Must be capable of operating cash register
Demonstrated ability to use Microsoft Office applications, including Microsoft Word, Outlook, and Excel
This position requires the manual dexterity sufficient to operate phones, computers and other office equipment.
The position requires the physical ability to kneel, bend, and perform light lifting.
This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.
Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus.

Nice To Haves

Associates degree
Bilingual (Spanish)

Responsibilities

Maintains inventory of all pharmaceuticals including clinic administered Department of Health (DOH) stock and HRSA allocated free medication stock, and trains all Pharmacy Technicians to do the same.
Provides in-person new staff orientation of pharmacy software and daily activities.
Ensures completion of pharmacy task lists daily.
Collaborates with other departments in the Health Center to ensure efficient pharmacy workflow and patient satisfaction.
Initiates work-orders to the appropriate vendors or department in the event of a software or equipment downtime.
Assigns tasks to other pharmacy technicians to maintain basic pharmacy operations during downtime.
Encourages profitability of pharmacy by processing prescriptions accurately, following up with patients who have not yet picked up their filled prescriptions and calling patients to encourage timely refills.
Greets guests and provides excellent customer service.
Helps healthcare professionals and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.
Assists pharmacists to help ensure the pharmacy is running efficiently.
Accepts accurate patient and prescription order information necessary to process new and refill medications.
Maintains records by recording and filing prescriber orders and prescriptions and performs computer entries of prescription information.
Organizes medications for the pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; and assembling pharmaceutical therapies.
Retrieves the appropriate medication from inventory.
Creates prescription labels, including selection of appropriate auxiliary labels, to be affixed to prescription containers.
Places medications in containers and affixes prescription labels.
Prepares unit dose packaging, when appropriate, and trains other Pharmacy Technicians to do the same.
Prepares compounded stock medication, when appropriate.
Generates revenue by calculating, recording, issuing, and collecting charges.
Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.
Protects patients and employees by adhering to infection-control policies and protocols.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.
Responsible for promoting joy in the workplace to achieve organizational goals, mission and vision.