Lead Pharmacy Material Handler

Naphcare, Inc.•Vestavia Hills, AL

1d•Onsite

About The Position

NaphCare is hiring a Lead Pharmacy Material Handler to join our pharmacy team at our Corporate Headquarters located in Birmingham, AL. NaphCare Rx, is NaphCare’s in-house pharmacy dedicated solely to correctional facilities across the country. Connected by our operations management software and HER, TechCare, NaphCare Rx pharmacists become an integrated, essential part of the clinical team, from electronic medicine orders and secure delivery to pharmacy consultation and review. NaphCare Rx also extends purchasing discounts and cost savings directly to our partners and employees. The Lead Pharmacy Material Handler oversees daily packaging, staging, and shipping operations to ensure accurate, compliant, and on-time medication distribution to contracted facility sites. This role serves as the operational lead within the shipping and distribution area, coordinating workflow, maintaining quality standards, and supporting team performance. The Lead ensures shipment accuracy, regulatory compliance, and service level adherence while acting as the primary point of escalation for distribution-related issues. This is a full-time, on-site position with hours of 9am – 6pm, Monday through Friday.

Requirements

High school diploma or equivalent
3+ years’ experience in shipping, warehouse, or pharmacy distribution
Strong understanding of regulated product handling
Ability to lift up to 40 lbs and work in a fast-paced environment
Basic computer proficiency for shipping and tracking systems
Notify critical information to the next level of management that may have a negative impact on client and/or vendor relations or patient care
Willingness to complete departmental duties in other areas as needed.
Willingness to complete special projects as needed from management
Willingness to work assigned schedule and mandatory overtime in peak times
Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
Must pass the facility’s criminal background check and drug screening

Nice To Haves

Prior lead or supervisory experience preferred
Experience in pharmacy, healthcare, or institutional distribution
Experience handling temperature-sensitive medications
Familiarity with controlled substance shipping requirements
Experience in high-volume, multi-site operations

Responsibilities

Distribution Workflow Oversight
Coordinate daily shipping schedule based on site delivery timelines and production completion
Assign material handlers to packaging, staging, and carrier preparation tasks
Monitor outgoing shipment volume and adjust workflow to maintain on-time performance
Conduct end-of-day reconciliation of shipped vs. scheduled orders
Prioritize urgent or temperature-sensitive shipments
Packaging & Shipment Quality Control
Perform final review of packaging integrity and documentation prior to carrier release
Ensure proper labeling, manifests, and tracking documentation are included
Verify cold-chain packaging standards for temperature-controlled medications
Monitor controlled substance shipment procedures (as applicable)
Investigate and document shipment discrepancies or returns
Team Leadership & Support
Provide daily direction and hands-on guidance to Material Handlers
Support onboarding and training of new distribution staff
Reinforce productivity and accuracy expectations
Serve as first escalation point for workflow issues
Communicate staffing or operational concerns to management
Carrier & Logistics Coordination
Monitor tracking reports and follow up on delayed shipments
Maintain accurate shipment logs and documentation
Coordinate with fulfillment and inventory teams to resolve incomplete orders