As a Lead Pet Groomer, you will be responsible for providing safe and high-quality bathing and grooming services to customers' pets. You will also ensure excellent customer service, providing the highest level of client and team support. Leading the charge to maintain a clean, safe, and welcoming groom shop is essential, along with participating in groomer performance management activities with the Store Manager. Additionally, you will be involved in the onboarding and orientation of new groomers.