Lead Pega Developer-Architect

Omni Fiber LLC•Allen, TX

18h

About The Position

The Pega Lead Systems Architect is responsible for leading the architecture, design, and delivery of complex Pega-based solutions in high-availability, customer-facing environments. This role partners closely with business and technical stakeholders to translate business requirements into scalable, high-performance Pega applications. The position provides hands-on technical leadership across the full development lifecycle, ensuring adherence to Pega best practices, coding standards, and performance benchmarks. The architect also plays a critical role in production support, optimization, and continuous improvement of Pega solutions within telecom or similar operational environments.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.
Minimum of 10 years of experience in architecture, design, and process detailing related to Pega application development.
Minimum of 10 years of hands-on development experience with Pega PRPC (v8.x, v23.x, and/or v24.x), including Pega Customer Service Framework implementations.
Pega certification required: Certified System Architect (CSA), Senior System Architect (CSSA), or Lead System Architect (CLSA).
Minimum of 7–8 years of experience with PL/SQL.
Minimum of 7–8 years of experience with Java/J2EE technologies (JSP, Servlets, EJB, XML) and/or web technologies (JavaScript, CSS).
Minimum of 7–8 years of experience across the full software development lifecycle, including solution design, configuration, validation, deployment, and production support.
Demonstrated experience capturing, documenting, and mapping business requirements and current-state processes in both internal and external consulting environments.
Proven experience working in a telecom, customer service, or other high-availability, 24x7 operational environment.

Responsibilities

Pega Solution Architecture & Design - Lead the end-to-end architecture, design, and technical implementation of Pega applications, including case management, workflows, UI, and integrations.
Technical Leadership & Governance - Provide technical leadership across development teams, conduct code reviews, enforce Pega best practices, and ensure compliance with architectural and coding standards.
Application Development & Configuration - Design, develop, and configure Pega rules, data models, decisioning components, and customer service frameworks to meet business requirements.
Requirements Analysis & Translation - Collaborate with business analysts and stakeholders to gather, analyze, and translate business and operational requirements into scalable Pega technical designs.
Integration & Platform Enablement - Design and support integrations with enterprise systems using Pega and related technologies (PL/SQL, Java/J2EE, web technologies).
Testing & Quality Assurance Support - Perform and support unit testing, system testing, and validation activities to ensure solutions meet functional, performance, and reliability requirements.
Production Support & Troubleshooting - Independently troubleshoot and resolve production issues, including performance and memory concerns, using Pega tools such as Tracer, PAL, and Clipboard.
Deployment & Environment Management - Partner with system architects and infrastructure teams to support deployments across environments, including staging and production releases.
Documentation & Knowledge Management - Create and maintain technical documentation covering designs, configurations, deployment approaches, and ongoing maintenance requirements.
Performance Monitoring & Reporting - Analyze case processing data and develop business metric reports to support operational insights, performance optimization, and continuous improvement.