Lead Payment Poster

University of Washington Medical Center • Bellevue, WA

6d • $52,164 - $74,676 • Remote

About The Position

Faculty Practice Plan Services has an outstanding opportunity for a Lead Payment Poster. Work Schedule 100% Full Time Remote Monday - Friday POSITION HIGHLIGHTS The Lead Payment Posting Coordinator is responsible for backing up the payment posters. S/he will retrieve, prepare, and distribute the daily bank download to assigned posters; help prepare and reconcile the daily cash deposit ; coordinate the daily workload for the payment posters; post complex batches, track down and resolve, missing (or mis-posted) payments; and reconcile and resolve the daily bank corrections. The Lead will participate in on-the-job training thus s/he must possess knowledge and skills of payment posting, support learning and development opportunities for staff and effectively use one-on-one instructional techniques.

Requirements

• High School graduation or equivalent AND three years of experience in patient accounting, customer service, or a related office environment.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Serve as backup to payment posters and backup for the daily cash deposit.
• Retrieve, prepare, and distribute the daily bank download for ERA posting, reporting, and reconciliations as required.
• Reconcile various types of deposits (including EFTs, bank cards, clinic deposits, etc.)
• Post NSFs, and foreign currency discounts.
• Log all data into the database and corresponding spreadsheets.
• Serve as backup to Supervisor for assigning and releasing the daily cash posting batches in EPIC.
• Observe employees at work, provide feedback, and facilitate problem solving to enhance performance of team members: Address employee’s specific gaps in skill or experience through guidance and encouragement.
• Mentor and train staff to support achievement of quality assurance expectations.
• Advise and assist the payment posting staff with complex posting issues, balancing problems, missing (or mis-posted) payments, and improvements to workflow processes that will result in greater efficiency.

Benefits

• For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees