Lead Patient Services Rep
About The Position
Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multi task and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
Requirements
- 3 years experience in a medical environment required.
- Some knowledge of medical insurances preferred.
- Leadership experience preferred.
- Computer literate, excellent communication and customer service skills.
- High School Diploma or equivalent required
- All incumbents must satisfactorily complete a Cooper training program to include : Registration, Scheduling, E-Commerce.
Benefits
- Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement.
- We also provide attractive working conditions and opportunities for career growth through professional development.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
