Lead Patient Service Representative De La Pena Eye Clinic Huntington Park

Conifer Health Solutions • Huntington Park, CA

9h

About The Position

Serves as lead worker to others within the Patient Service function. Demonstrates knowledge of and ability to complete all functionality with area to include duties related to patient services i.e., Check-In, Check-Out, Kiosk Greeter, and Call Center.

Requirements

• High school diploma/GED.
• 3 years of experience working in a medical office setting

Nice To Haves

• Bilingual Spanish speaker highly preferred!
• Completion of medical office assistant program
• Healthcare management/administration certification.

Responsibilities

• Serves as lead worker to others within patient services to include information resource, mentor, and support to team members.
• Provides feedback regarding developing, implementing, reviewing, and revising policies and procedures affecting the teams functional area/responsibilities.
• Provides support to new employees during the on-boarding process.
• Registers patients in an efficient and accurate manner.
• Understands various insurance programs and apply information to patient registration process.
• Communicates insurance benefits in a manner that is understandable to the patient.
• Enters accurate charges 95% of the time.
• Collects co-payments and appropriate deductibles.
• Schedules patients for proper follow up appointment.

Benefits

• $500 Sign on Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees