Lead Patient Service Representative De La Pena Eye Clinic Long Beach
About The Position
Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Note: Eligibility for benefits may vary by location and is determined by employment status Serves as lead worker to others within the Patient Service function. Demonstrates knowledge of and ability to complete all functionality with area to include duties related to patient services i.e., Check-In, Check-Out, Kiosk Greeter, and Call Center.
Requirements
- High school diploma/GED.
- 3 years of experience working in a medical office setting
Nice To Haves
- Completion of medical office assistant program
- Healthcare management/administration certification.
- Bilingual Spanish speaker highly preferred!
Responsibilities
- Serves as lead worker to others within patient services to include information resource, mentor, and support to team members.
- Provides feedback regarding developing, implementing, reviewing, and revising policies and procedures affecting the teams functional area/responsibilities.
- Provides support to new employees during the on-boarding process.
- Registers patients in an efficient and accurate manner.
- Understands various insurance programs and apply information to patient registration process.
- Communicates insurance benefits in a manner that is understandable to the patient.
- Enters accurate charges 95% of the time.
- Collects co-payments and appropriate deductibles.
- Schedules patients for proper follow up appointment.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
- $500 Sign on Bonus
- Sign on bonus is for new hires only.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
