Lead Patient Registration Rep

UR Medicine Thompson Health • Canandaigua, NY

7d • $18 - $22

About The Position

Main Function: Provides outstanding service to all patients, visitors, and internal and external customers. Demonstrates a positive and professional image at all times. Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement. Collects co-payments, deductibles, and self-pay deposits at the time of service. Provide uninsured/ underinsured patients with Thompson Health’s Sliding Fee Application. Must follow all Federal and State regulations associated with the registration process.

Requirements

• An energetic individual that demonstrates knowledge of customer service is required.
• Secretarial experience with strong organizational skills is required.
• Computer knowledge and skills, including but not limited to McKesson and Microsoft Office products, are preferred.
• A high school Diploma or GED is required.
• Excellent history of public/ patient relations and strong communication skills are required.
• Must be able to travel to our 3 urgent care locations (Canandaigua, Newark, Farmington)

Nice To Haves

• Medical background is recommended.
• Associate's Degree preferred.
• Medical terminology is desired.
• 2-3 years of previous secretary/ clerical medical office experience desired.

Responsibilities

• Provides outstanding service to all patients, visitors, and internal and external customers.
• Demonstrates a positive and professional image at all times.
• Ensures that accurate demographic and insurance information is received and verified to ensure timely billing and proper reimbursement.
• Collects co-payments, deductibles, and self-pay deposits at the time of service.
• Provide uninsured/ underinsured patients with Thompson Health’s Sliding Fee Application.
• Must follow all Federal and State regulations associated with the registration process.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED