Lead Patient Care Representative - Primary Care Alexandria

VHC HealthAlexandria, VA
25dOnsite

About The Position

Purpose & Scope: Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

Requirements

  • An associate degree is preferred.
  • Two years of office/clerical or healthcare/medical - primary care/office experience is preferred.

Responsibilities

  • Schedules, meets, greets, and registers patients
  • Answers and routes telephone calls and messages
  • Coordinates insurance verifications and preauthorizations
  • Takes payments and completes daily batching
  • Maintains medical records and prepares charts for clinic sessions
  • Provides assistance as needed to physicians, Practice Manager, and clinical staff
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