WHO WE ARE: State of Franklin Healthcare Associates is a physician-led and team-member owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members. PRIMARY RESPONSIBILITIES: Assist the Medical Director of Clinical Excellence in the design, implementation, and evaluation of health management programs Educate/Direct Care Coordinators or other Clinical Excellence Team staff on objectives and strategies Maintain understanding of agreements and collaboration with payer partners Select, train, conduct evaluations, and maintain time sheets for assigned team members Participate in patient outreach for transition care, developing plans of care, and/or closing gaps in care Utilize payer reports, CareTrac reports, and other resources to monitor assigned staffs’ performance Compile information and prepare reports
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree