Lead Patient Account Registrar

St. Mary's Medical Center•Blue Springs, MO

1d•Onsite

About The Position

We are seeking a Lead Patient Account Registrar, sometimes referred to as an Admission Representative Lead. The Lead Account Registrar oversees the daily workflow of the admitting and registration team to make sure every patient is checked in accurately, quickly, and with a positive experience. The Lead Patient Account Registrar handles complex registration issues, support front line staff, and step in to resolve problems related to insurance, authorizations, or patient accounts. Shifts Available: Days Employment Type: Full Time Hours: 8:30am to 4:30pm Location: St Mary's Medical Center Blue Springs, MO

Requirements

High School Diploma or equivalent required
Extensive knowledge of Patient Access required
Exceptional interpersonal & organizational skills
Demonstrated leadership and management abilities
Extremely high degree of attention to detail
Good written and verbal communication skills
Ability to prioritize
Good analytical & problem solving skills
Proficiency in Microsoft Word and Excel
Ability to effectively manage multiple demands and function well under pressure

Nice To Haves

Certified Healthcare Access Associate (CHAA) preferred.

Responsibilities

Lead and support the admitting team by overseeing daily workflow and ensuring smooth patient check in
Enter and verify patient information, insurance details, and required documentation with accuracy
Troubleshoot complex registration, insurance eligibility, and authorization issues
Train new staff, help with scheduling, and maintain strong customer service standards
Coordinate with clinical teams and billing to resolve account issues and support compliance and quality