LEAD PATIENT ACCESS FACILITATO

UHS • Washington, DC

33d

About The Position

This position serves as a knowledge and resource expert for Patient Access Facilitators. This individual is responsible for assisting with the supervision of staff and supporting management with various functions related to all patient registration activities including patient reception, face-to-face registration, insurance verification, financial counseling, cash collections, chart reconciliation and patient discharge. Individual must demonstrate proficiency in all aspects of the registration process and ensures that the team completes the work in a timely fashion. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.

Requirements

• Minimum of five (5) years of current experience in a hospital admitting and registration department preferred or a combination of education and experience
• Knowledge of medical terminology.
• Strong communication skills, both verbal and written
• Demonstrates sound judgment and critical thinking skills
• Strong organizational and problem-solving skills and PC and spreadsheet proficiency
• Strong Service Excellence skills
• Works well in a stressful environment
• Ability to complete multiple tasks simultaneously and work under pressure

Nice To Haves

• Associate degree or Certified Healthcare Access Associate (CHAA) certification preferred

Responsibilities

• assisting with the supervision of staff
• supporting management with various functions related to all patient registration activities including patient reception
• face-to-face registration
• insurance verification
• financial counseling
• cash collections
• chart reconciliation and patient discharge
• ensures that the team completes the work in a timely fashion
• Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees