About The Position
This position serves as a knowledge and resource expert for Patient Access Facilitators. This individual is responsible for assisting with the supervision of staff and supporting management with various functions related to all patient registration activities including patient reception, face-to-face registration, insurance verification, financial counseling, cash collections, chart reconciliation and patient discharge. Individual must demonstrate proficiency in all aspects of the registration process and ensures that the team completes the work in a timely fashion. Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups.
Requirements
- Minimum of five (5) years of current experience in a hospital admitting and registration department preferred or a combination of education and experience
- Knowledge of medical terminology.
- Strong communication skills, both verbal and written
- Demonstrates sound judgment and critical thinking skills
- Strong organizational and problem-solving skills and PC and spreadsheet proficiency
- Strong Service Excellence skills
- Works well in a stressful environment
- Ability to complete multiple tasks simultaneously and work under pressure
Nice To Haves
- Associate degree or Certified Healthcare Access Associate (CHAA) certification preferred
Responsibilities
- assisting with the supervision of staff
- supporting management with various functions related to all patient registration activities including patient reception, face-to-face registration, insurance verification, financial counseling, cash collections, chart reconciliation and patient discharge
- demonstrates proficiency in all aspects of the registration process and ensures that the team completes the work in a timely fashion
- Provide support to an organizational culture that lends the highest degree of service excellence standards to all customer groups
Benefits
- Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Career development opportunities within UHS and its 300+ Subsidiaries!
- More information is available on our Benefits Guest Website: benefits.uhsguest.com
- Growth and Development Opportunities within UHS and its Subsidiaries
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
