Lead Patient Access Associate, Baptist Health-FIU Care Center, $1000 Bonus, FT, shift varies
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About The Position
This position is for individuals who will serve as a preceptor for new hires in the BHSF Revenue Cycle from a Patient Access perspective. The incumbent will be responsible for coordinating patient flow, timely processing, and maintaining knowledge and deployment of practices used within the department, physician practice, and hospital to address patient questions or concerns. The role serves as a Patient Access resource and takes on a leadership role in the absence of a Manager/Supervisor. Responsibilities include maintaining knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. The incumbent will assist in supporting go-lives and different departmental initiatives, participate in departmental committees, and champion opportunities. The position practices the Baptist Health philosophy of service excellence in providing professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members.
