With minimal supervision, the lead technician provides work direction and guidance to a team of field technicians ensuring efficient and timely completion of customer fulfillment requests for Outside Grease. The position assists the field operations supervisor with inside grease line of business and its disposal. This position has direct contact with Wind River Environmental Customers. Additional responsibilities include working with commercial chain accounts to conduct the maintenance of grease traps typically located inside restaurants and supermarkets. Responsibilities for service include locating and uncovering traps in various areas, diagnosing any problems, pumping grease out, and ensuring traps are fully operational. Assist with field training for new and existing technicians Act as subject matter expert and liaison for both technicians and customers May assist in preparing technician routes and allocating emergencies that arise throughout the day Provide effective communication between customers and Wind River Environmental Inspect grease trap buildup and hazards Prepare for each service job to maximize efficiency (get truck ready, tools, etc.) Drive truck to and from job site, following all traffic laws Remove grease buildup from commercial kitchen grease trap systems, both inside and outside Completion and submission of quote and service paperwork to management in a timely manner, if required Respond to trouble/emergency calls in a timely manner Follow all Wind River Environmental service protocols Follow safety rules and exercise safe work practice Other duties as assigned by management
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED