Lead, Outbound Planner

Sandvik • Romeoville, IL

23h • $100,000 - $120,000 • Hybrid

About The Position

Sandvik Mining & Rock, the leading global supplier of equipment and tools, service and technical solutions for the mining industry, currently has 1 opening for Lead, Outbound Planner on our 1st shift at 8:30AM. This is a hybrid role, requiring three days in Romeoville, IL office and two days remote. The Lead, Outbound Planner is responsible for management of the customer order flow and is the interface with the Sales Areas for Supply Chain Logistics – North America

Requirements

• 6 – 10 years’ experience in Warehousing/Operations/Supply Chain Environment
• Educated to degree level or equivalent, ideally in a business, Business Administration, or supply chain discipline

Responsibilities

• Daily release of customer orders and include the management of auto, mass and manual release orders
• Daily review of suspended orders
• Execute the cancellation of orders based on customer requests, superseded items, etc.
• Working with Inventory, Purchasing or Warehouse teams to source items
• Resolve order issues like incorrect addresses, shipping instructions, etc.
• Resolve any allocation problems on a daily basis, specifically suspended orders or cycle count problems
• Daily review and resolution of outstanding orders where source change has to be done, where it is linked to PO or DRP or where an order needs to be placed
• Weekly review of “Hold till complete” orders, where inventory has become available or where new PO or DRP has to be created
• Review and resolve LPS tickets relating to expediting of orders, shipment discrepancy etc. daily
• Review Unit Down Orders and expedite accordingly on a daily basis
• Daily resolution of sales orders that did not generate a Purchase Orders in SAP. Only difference is replacing System 21 with SAP
• Quarterly review and maintenance of Customer Masters
• Weekly communication to internal/external customers regarding progress on all open orders
• Responsible for the smooth delivery process from the order processing time to the full order delivery
• Acts as point of contact between the logistics organization and the sales organizations
• Order processing management and expediting
• Backorder management. Exception handling and resolution
• Ensure compliance with order to delivery process and policies
• Communication to internal customers regarding status of all open orders

Benefits

• Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k) retirement savings plan.
• In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees