Lead Optician

NORTHSHORE HEALTH CENTERS•Crown Point, IN

1d•Onsite

About The Position

Assist in taking on the Lead Optician of the Optical Department at NorthShore Health Centers along with the regular duties of an Optician. These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.

Requirements

Must be at least 18 years of age
Must have reliable transportation
High school diploma or equivalent
Ability to analyze situations and solve problems at strategic and tactical levels
Excellent interpersonal and customer service skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Practiced at organization and planning
Employ Critical thinking and problem solving
Maintains composure and operates with emotional intelligence
Ethical reasoning and decision-making
Strong attention to detail
Receptive and responsive to feedback
Excellent verbal and written communication skills
Time management, prioritization, and sense of urgency
Proficient with Microsoft Office Suite or related software

Nice To Haves

Six months to one-year related experience and/or training.
Associate’s degree or equivalent from two-year college or technical school.

Responsibilities

Evaluates prescription in conjunction with client’s vocations and avocational visual requirements.
Determines client’s current lens prescription, when necessary, using lensometer or lens analyzer and client’s eyeglasses
Recommends specific lenses, lens coatings, and frames to suit the client’s needs.
Maintain frame and trial contact lens inventory.
Assists client in selecting frames according to style and color, coordinates frames with facial and eye measurements and optical prescription.
Measures client’s bridge and eye size, temple length, vertex distance, pupillary distance, optical centers and seg height as needed.
Prepares work orders and instructions for grinding lenses and fabricating eyeglasses to the lab.
Verifies finished lenses are ground to correct specifications from the lab.
Instructs client’s in adapting to and wearing and caring for their eyeglasses.
Computes amount of Sales and Collects necessary payment for out of pocket expenses.
Prepares work as needed under the direction of the Director of Optometry.
Helps monitor and verify all Optical Lab and vendor invoices for accuracy.
Cross-train staff on Pre-testing for the Doctor and Optician sales tasks.
Provides Insertion and Removal training for contact lens patients as needed
Helps in setting up referrals to outside Ophthalmologists offices for continuing care as needed.
Verify insurance coverage for optical sales.
Monitor the Orders Received but Not Dispensed Report on a monthly basis.
Helps to complete semi-annual inventories at each Optical location.
Cross-train to assist with department front office coverage as needed