LEAD OPERATOR - SURVEILLANCE

Hard Rock International • Cincinnati, OH

118d

About The Position

The Lead Surveillance Operator is responsible for all actions and activities that occur on their shift and directly supervise the subordinates on the shift.

Requirements

• Must work effectively with colleagues and possess good interpersonal skills.
• Must be able to compile and present results of investigations in absence of the department Manager.
• Shall have a general working knowledge of various departments and functions of the Casino.
• Must possess problem-solving skills.
• Ability to adapt quickly to shifting priorities and manage multiple priorities simultaneously.
• Review gaming play breakdowns, statistical analysis, and detailed gaming studies of high action games/players/comps to assist casino operations.
• Participate in Corporate Management Training and Tribal Management programs by attending management training classes as applicable.
• Intermediate to high level skills in Microsoft Word, Excel, Outlook, Casino Systems (IGT, Bally's, and SDS), F&B Point of Sale software and email.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio and percent, and to interpret data from graphs.
• Must have a complete understanding of Title 31 and SAR rules and reporting requirements.

Nice To Haves

• Native American preference.
• Knowledge of Native American culture, Tribal Government and operations.
• At least 6 years' experience within a Casino Surveillance Department.

Responsibilities

• Protect the assets of the Seminole Tribe.
• Observe and report any and all improprieties directly to their respective chain of command.
• Monitor the property for compliance with the approved Tribal Internal Control Standards, Seminole Tribal Gaming Code, State of Florida Gaming Compact, and the Casino Policy & Procedures.
• Document and report all suspicious activities and discrepancies to the Seminole Tribal Gaming Commission according to the chain of command.
• Keep the Surveillance Manager aware of all surveillance activity on a daily basis.
• Provide guidance to the Surveillance Observers and monitor their daily performance.
• Ensure all policies and guidelines are followed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places