Lead Operations Specialist
About The Position
Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview: The Lead in Cash Management is crucial in efficiently executing on the day to day operations of the team in processing complex Move Money request from our advisors while ensuring policies and procedures are followed. This role is important in providing support to associates in complex escalations, while providing quality service. The ideal candidate will aid in the transforming Operations by being involved in process improvement initiatives and the ability to be inquisitive by development a deep understanding of money movement request.
Requirements
- 2+ years of experience in Financial Services industry or comparable experience
- Positive and curious attitude with a willingness to take on difficult and complex situations and see them through to resolution.
- Strong organizational and critical thinking skills
- Ability to work with and communicate effectively throughout the organization while understanding our advisor’s unique needs
- Excellent verbal and written communication skills
- Ability to multi-task in a fast paced environment
- Time and Priority Management
- Leads by example and ensures a high quality client experience
Nice To Haves
- Understanding of IRS rules and regulations related to Retirement Accounts
- Problem Solving and Process Improvement experience
- Securities Industry Essentials (SIE) Certification
- Bachelor’s degree; preferably in business, accounting, or finance
- Banking and operations experience
Responsibilities
- Assist in daily oversite and activities related to the the process and systems move money activities including by not limited to Wires, ACHs, Check Disbursements and Check Deposits
- Analyze move money activity to identify trends where risk may be present or opportunities to improve the process could be addressed
- Have a deep understanding of processes to provide team support with complex questions and/or escalations
- Collaborate within the team to implement new processes and controls to continue to improve the business
- Monitor team and individual team productivity and quality while providing proper support and guidance
- Manage escalated issues in a timely manner with solution driven responses
- Lead and participate in daily huddles
- Foster a positive team environment
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
