Lead Operations Manager

CACI International • Washington, DC

6d

About The Position

Join CACI as a Lead Operations Manager. Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities. Become a part of our great team and make a difference!

Requirements

• Minimum TS/SCI with ability to obtain a polygraph
• DOD 8570 IAT II- compliant
• BA/BS & 10 years of relevant experience (Additional 4 years of relevant experience can be substituted for a degree).

Nice To Haves

• 4+ years’ experience supporting DIA

Responsibilities

• Oversee daily operations of operations and maintenance including the Network Operations Center (NOC)
• Manage information technology projects, resources, schedules, and performance including identifying, managing, resolving/mitigating operational issues and risks
• Develop department policies, process and procedures documentation and provide internal training
• Certify business continuity and disaster recovery efforts
• Manage resources, identify staffing gaps and conduct performance and training assessments
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve effectiveness
• Prepare management reports that include operational/performance metrics
• Oversee device and password management, data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Provide support and guidance to stakeholders via the NOC
• Manage vendor contracts
• Facilitate contract transition-in and close-out transition activities as needed
• Experience managing ITSM O&M services in an IC environment
• Manage high performing and reliable enterprise telecommunications networks
• Typically manages a small to mid-size sub-function for a program or a large project
• Own the execution of strategy and the operational direction of the sub-function or project
• Responsible for ongoing performance of the program or project after production

Benefits

• A culture of integrity. At CACI, we place character and innovation at the center of everything we do.
• As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
• An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day.
• You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
• A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive compensation, benefits and learning and development opportunities.
• Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
• At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees