Lead Operations Management Analyst - Single Family Mortgage Ops (Flexible Hybrid)
Fannie Mae•Reston, VA
392d
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About The Position
The Operations - Operations Management - Lead Associate role at Fannie Mae involves leading a team to support customer and performance measures, focusing on completeness, timeliness, quality, and customer satisfaction. The position requires engaging with customers to understand their business needs and priorities, implementing process improvements, and resolving customer issues to enhance overall service delivery.
