Lead Operations Engineer

Target • Minneapolis, MN

2d • $95,000 - $171,000 • Hybrid

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams. A role with Process Operations means a big opportunity to apply your logistics, supply chain and fulfillment experience to continuously improve the strategies that fuel behind-the-scenes processes like fulfillment, replenishment and inventory accuracy. About This Opportunity The Lead Process Engineer Store Fulfillment, will work alongside team members from the business, to understand current situation, identify drivers for improvement, analyze root causes of performance gaps, redesign end-to-end processes as part of the deployment of the lean system to a process or business area (e.g. business areas include: Stores digital fulfillment measurable goals, team member efficiency work, digital initiative cost analysis, and specific merchandising business Support). Through their partnership, Lead process engineers will support an environment that reinforces continuous improvement of business processes, increases consistency, reduces guest pain points and empowers other team members to enhance the value of the service they provide to guests. Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. As a Lead process engineer, you’ll take the lead as you… Takes a hands-on approach to ensure the diagnostic, design and implementation of Lean tools within the business is performed to high standard and is consistent with Target’s store fulfillment program Leads workstreams/ business team portfolios as part of process diagnostics and design to identify impactful opportunities for operational improvements across end to end value streams Analytics – gather information and perform data analyses, information integrity assessment Facilitation – lead small and large groups (junior to senior management) Training – deliver training to all levels, as a store fulfillment Expert Utilizes problem solving efforts on key projects to improve quality, reduce cost and eliminate waste Helps run working sessions with business stakeholders that drive to conclusions, agreement and outcomes Analyzes project metrics and creates reports on process performance against project initiatives and goals to support the businesses objectives Translates business needs into requirements, respecting a guest-centric perspective and end-to-end design vision Coaches process teams and on the standard lean systems, tools, techniques, mindsets and behaviors Becomes a Subject Matter Expert over the implementation of projects/initiatives in Target’s store fulfillment practices, development of frameworks, methodology design, tool suite selection, etc. May coach senior management and client teams in the use of practice methodologies and tools Develops and executes detailed work plans, schedules, project estimates resource plans, and status reports Provides leaders with project status updates, feedback, and appropriate reporting on key process focused objectives Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Requirements

• Bachelor’s in Industrial Engineering or related degree
• Minimum of 5+ years of work experience in IE (Process Improvement) field
• 6 Sigma Black Belt Certified or demonstrated knowledge of Lean or Six Sigma
• Willing to take risks, challenge the status quo and work under ambiguous circumstances
• Able to use data to influence senior leaders and defend his/her perspective
• Ability to structure ambiguous problems, analyze complex processes, synthesize data and results, and drive toward insight and solutions
• Competent in project management; has the ability to manage tight deadlines
• Strong influencing skills together with relationship building skills
• Desire to learn new capabilities and enable others to do the same

Responsibilities

• Takes a hands-on approach to ensure the diagnostic, design and implementation of Lean tools within the business is performed to high standard and is consistent with Target’s store fulfillment program
• Leads workstreams/ business team portfolios as part of process diagnostics and design to identify impactful opportunities for operational improvements across end to end value streams
• Analytics – gather information and perform data analyses, information integrity assessment
• Facilitation – lead small and large groups (junior to senior management)
• Training – deliver training to all levels, as a store fulfillment Expert
• Utilizes problem solving efforts on key projects to improve quality, reduce cost and eliminate waste
• Helps run working sessions with business stakeholders that drive to conclusions, agreement and outcomes
• Analyzes project metrics and creates reports on process performance against project initiatives and goals to support the businesses objectives
• Translates business needs into requirements, respecting a guest-centric perspective and end-to-end design vision
• Coaches process teams and on the standard lean systems, tools, techniques, mindsets and behaviors
• Becomes a Subject Matter Expert over the implementation of projects/initiatives in Target’s store fulfillment practices, development of frameworks, methodology design, tool suite selection, etc.
• May coach senior management and client teams in the use of practice methodologies and tools
• Develops and executes detailed work plans, schedules, project estimates resource plans, and status reports
• Provides leaders with project status updates, feedback, and appropriate reporting on key process focused objectives

Benefits

• Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
• Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.
• Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level