Lead Observability Engineer (Remote, North America)

Vivun • Oakland, CA

69d • Hybrid

About The Position

We're seeking a Lead Observability Engineer to rebuild and own our observability strategy across both agentic systems and SaaS infrastructure, creating the frameworks and tooling that enable teams to ship confidently, measure performance, and maintain reliability as we scale. As the Observability Lead, you'll be responsible for designing and implementing Vivun's observability patterns spanning infrastructure, applications, and agentic workloads. You'll work closely with your teammates across engineering, QA, and product to establish unified visibility across the full stack, from LLM-driven agents to backend services. You won't just monitor systems-you'll define the patterns and tools that are a core part of empowering and driving Vivun's engineering culture.

Requirements

• 6+ years of experience in SRE, DevOps, or Observability Engineering roles, with at least 2+ years leading or designing observability initiatives.
• Deep knowledge of observability tooling (e.g., OpenTelemetry, Prometheus, Grafana, Datadog, Honeycomb, Observe, etc.) and distributed tracing practices.
• Experience with Agentic / LLM-based systems, including tools like LangChain, Celery, OpenAI APIs, or similar orchestration frameworks.
• Strong understanding of how to instrument, trace, and correlate AI/LLM workflows with infrastructure-level telemetry.
• Proven ability to define cross-team standards, influence engineering culture, and establish scalable monitoring patterns.
• Strong collaboration and communication skills-you enable, not dictate.

Nice To Haves

• Experience building observability into hybrid SaaS + agent architectures.
• Background in data pipelines or analytics observability (e.g., tracing data lineage, monitoring model drift).
• Familiarity with Python- or Node.js-based observability SDKs.
• Prior experience scaling observability in a startup or rapid-growth environment.

Responsibilities

• Own the end-to-end observability strategy for Ava, defining the standards, tools, and patterns that ensure reliable visibility across infrastructure and agentic components.
• Design and implement correlation models that link agent behavior, LLM interactions, and SaaS telemetry into cohesive, actionable insights.
• Unify observability tooling across teams, ensuring metrics, logs, and traces flow into a central platform (e.g., Observe, Datadog, or equivalent).
• Collaborate with engineering and QA to embed observability best practices into development workflows, CI/CD, and quality gates.
• Establish enablement frameworks-documentation, dashboards, and templates-that make observability self-serve for all engineering teams.
• Partner with teammates to ensure observability aligns with infrastructure reliability, alerting, and incident response patterns.
• Contribute to performance and reliability strategy, helping define how we measure agent quality, responsiveness, and system scalability.

Benefits

• Competitive salary and full health benefits
• Stock Options at a well funded, pre-IPO company on a fast growth track
• Flexible work schedules and work from anywhere at a fully remote company
• Unlimited PTO with two weeks designated as 'quiet period' each year
• An experienced team who will fight beside you in the trenches to accomplish your goals

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries
• Number of Employees: 51-100 employees