About The Position

Union Hospital in Elkton, Maryland, a part of Christiana Care Health System is seeking a Lead Nurse Coordinator for the Medical Specialty Unit (MSU) to work 24 hours per week, 0630-1900 and 1830-0700 rotating day/night position with weekend and holiday commitment. PRIMARY FUNCTION: To coordinate the staffing adjustments and patient placement/bed coordination activity as an administrative resource to nursing personnel, physicians, ancillary departments, and the administrator on call.

Requirements

  • Graduate of an accredited school of nursing; BSN required.
  • Three years of general nursing experience.

Nice To Haves

  • Management/leadership experience preferred.

Responsibilities

  • Receives calls from on-site physicians and outside agencies for the placement of all step-downs, intermediate and critical care patients, evaluates the patient care needs in light of available beds and makes most appropriate bed assignments
  • Oversee all Bed Board functions and initiates plans to improve bed flow and patient throughput.
  • Facilitate timely and appropriate placement/movement of patients through system, including direct admissions, admissions via the emergency department and referrals from outside institutions.
  • Collaborate with physicians concerning patient placement and procedures.
  • Establish appropriate priority related to patient placement, admission, and movement.
  • Facilitate patient flow congruent with departmental census/acuity.
  • Collaborates with Access Center personnel and provides information and assistance to referring physicians and facilities to expedite admissions from the referring facilities.
  • Document accurate patient information from physicians and referring facilities.
  • Demonstrate knowledge and responsibilities related to the referral and admission process.
  • Interface with ancillary departments, as necessary.
  • Promotes quality customer service.
  • Performs other duties as required.
  • Maintains required credentials and mandatory in-service topics.
  • Maintains a professional manner when dealing with co-workers, all CCHS staff, physicians, families, and patients.
  • Evaluates patient care needs in collaboration with on-site manager or unit coordinator and reassigns nursing personnel as needed among nursing areas.
  • Utilizes effective verbal and written communication skills with patients, families, co-workers, management, physicians, and ancillary department staff.
  • Responds effectively to on-site hospital emergencies as outlined in the Nursing Service Structure Standards.
  • Evaluates risk management/legal issues as they arise, consults with Risk Management when indicated, and provides guidance to on-site personnel on these issues.
  • Delegates duties and tasks to other nursing personnel after assessment of the situation.
  • Performs assigned work safely, adhering to established departmental safety rules and practices.
  • Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
  • Assures patient care units are working within their budgeted hours of care as well as assure inpatient units are staffed appropriately, based on acuity.
  • Acts as a representative for all Administration and patient Relations after business hours, weekends, and holidays.
  • Maintains a professional working relationship with all CCHS Leadership and collaborates for problem resolution as needed.
  • Maintains mentoring relationships with charge nurses and CCHS staff.
  • Acts as a resource for patients, families, and physicians related to patient flow issues.
  • Acts as a liaison between the Bed Board and all portals of entry for CCHS related to patient flow issues.
  • Works with ED clinical staff to facilitate bed flow and continuous evaluation of patients, related to level of care.
  • Superior interpersonal skills
  • Strong leadership qualities and able to solve problems (results oriented).
  • Assists in the coordination and facilitation of daily bed management meeting.
  • Works with patient care areas to facilitate patient flow.
  • Rounds on all patient care units, identifies open rooms, recommends and facilitates internal unit moves, as necessary.
  • Holds In-patient staff accountable for all patient flow processes and notifications.
  • Develop and recommends innovative solutions regarding patient access and patient flow issues.
  • Assists staff with transferring patients when a change in level of care is warranted.
  • Evaluates patients to determine the appropriateness of patient placement.
  • Evaluates sitters to determine the appropriateness/necessity of sitters.
  • Collects bed data to assist with beds, discharge issues, and update BMD with issues.
  • Guides and implements solutions by explaining the solutions and how to implement and queue staff of the urgency.
  • Facilitates in moving the isolation patients together.
  • Assists in expediting specialty beds.
  • Expedite plans to move more patients to the correct units. For example, CVA--specialty units such as fractured hips.
  • Mediates patient relations issues with flow.
  • Evaluates all "closed beds" and moving isolation patients from one unit to another.

Benefits

  • ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
  • To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
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