Lead Network Engineer

Humana

282d • $129,400 - $177,900 • Onsite

About The Position

Be a part of our caring community and help us put health first. The Lead, Network Engineer designs, analyzes, plans and modifies network components supporting customer communication implementation activities. The Lead, Network Engineer works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Network Support Engineer will be responsible for providing operational support for Humana's enterprise network which spans across multiple lines of business from government, retail clinics and pharmacies, distribution centers to the traditional corporate campus and datacenters. The primary responsibility of the Network Operations Manager will be to provide the highest quality network infrastructure environment support by ensuring the network operations team is monitoring the performance and health of the enterprise network and running point as the restoration lead for the network team on outage calls.

Requirements

• BS/BA in a technical or scientific field or 8+ years in related experience
• 5+ years of experience architecting, implementing and supporting large-scale cloud network infrastructure
• Network engineering certification such as CCNA through CCNP or the equivalent
• 5+ years of project leadership experience
• 8+ years of Layer 2/ Layer 3 network architectural design (LAN/WAN) and engineering experience
• 5+ years of experience working with MPLS, BGP, OSPF, and other LAN/WAN technologies
• Strong experience supporting large-scale datacenters and remote sites
• Experience with Cisco networking equipment
• Experience with VPN technologies
• Knowledge of QoS and network security functions (firewalls, VPN, IPS, etc)
• ISP and/or carrier backbone engineering experience/knowledge
• Ability to manage complex multi-organizational projects
• Must possess strong communication skills (oral and written)
• Experience with implementing and operating a software-defined network environment (VXLAN, EVPN, Vipetla etc.)
• Vendor management skills (hardware/software security vendors as well as third party vendors)
• Experience working with Data Center Colocation facilities and virtual network fabric provided by vendors such as Equinix and Mega-Port
• Able to mentor peers on engineering team in terms of continuing education and daily project support

Nice To Haves

• Masters Degree
• Cloud Certifications
• Expertise with DCMP

Responsibilities

• Respond to escalations for all major and significant incidents (P0 - P2)
• Serve as a primary liaison for network operations partnering with other infrastructure teams such as the technical operations team (Level 1), server, storage, security, SRE and application teams
• Maintain and operate network solutions (routers, firewalls, switches, wireless, appliances) across the enterprise landscape with a focus on reliability, throughput, scalability, and security
• Provide a level of escalation in response to incidents/requests regarding network performance and configuration, including off hours escalations
• Manage vendors and service providers including negotiations, licensing, adherence to service level agreements, and ensuring all support and maintenance contracts and services are up-to-date
• Work to consolidate or replace legacy technologies with newer services, hardware and applications that drive continuous improvement and mitigate cybersecurity and resiliency risks
• Support the management of Network OpEx budget and make recommendations for future budget forecasting and planning needs
• Communicate status updates to Manager of IT and other Senior business leaders as necessary
• Research and recommend new technologies and solutions to meet business needs
• Technology roadmap development, management, and maintenance
• Documenting and updating all network infrastructure and supported business processes
• Capacity and performance planning
• Definition and development of operational KPIs and metrics
• Disaster recovery/business continuity integration
• Continuous knowledge and skills improvement
• Monitor and tune network infrastructure to identify and eliminate issues and potential bottlenecks
• Maintain network documentation, run-books, diagrams, and network assets in the configuration management database
• Develop and continually improve guidelines and procedures related to Network management including process and efficiency improvement
• Conduct research on emerging products, services, protocols, and standards to improve our service offerings

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Paid time off, including company and personal holidays, volunteer time off, paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree