Lead Navigator

Community Bridges, INC • Tucson, AZ

71d

About The Position

A Lead Navigator is an individual who is in recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year) and has at least 90 days experience as a Navigator or Peer Support Specialist. The Lead Navigator’s primary role is working with individuals who are homeless, providing outreach and supportive services to assist the member with ending their homelessness. The Lead Navigator serves as the bridge for the patient, in coordinating and monitoring RBHA and Non-RBHA community-based services and facilitates delivery of these services by supporting the individual. The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities, and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services to the individual. The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements. The Lead Navigator has mastered the following processes: coordinated entry, housing referral, leasing up, wrap around services, and discharge. The Lead Navigator works as part of a multi-disciplinary team including specialty positions through the CBI continuum, such as, Patient Care Techs, Registered Nurses, Counselors, and Clinical Leads. The Lead Navigator serves as a nexus, coordinating care with community providers and stakeholders.

Requirements

• High school diploma or GED is required.
• Recovery from AOD use and/or GMH for an appropriate period (greater than or equal to 1 year).
• 1-3 years of full-time Health Care related work experience preferred.
• Current AZ Driver's License.
• Clear 39-month Motor Vehicle Record.
• Behavioral Health Technician (BHT) certification.
• Arizona Fingerprint Clearance card, site specific.

Nice To Haves

• Associate degree (or higher) in a field related to behavioral health.

Responsibilities

• Conduct outreach and engagement with individuals experiencing homelessness.
• Provide supportive services to assist individuals in ending their homelessness.
• Coordinate and monitor RBHA and Non-RBHA community-based services.
• Facilitate delivery of services by supporting individuals.
• Mentor Navigator II to help them onboard and understand the program.
• Conduct case management and ongoing wrap around supportive services.
• Master processes such as coordinated entry, housing referral, and discharge.

Benefits

• Generous PTO accrual (5 weeks!).
• Medical, Dental, Vision, Disability, Life, Supplemental plans.
• Hospital indemnity/Critical Illness.
• Pet Insurance.
• Dependent Care Savings, Health Care Savings.
• 401K with employer match - 100% vested upon enrollment.
• Wellness programs.
• Tuition Reimbursement and Scholarship Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees