Lead Mitigation Technician
About The Position
Own the successful execution of all emergency mitigation services—water, fire, mold, and storm damage—by leading the field team, coordinating response, and setting the standard for technical excellence, documentation, customer communication, and compliance with insurance and industry requirements. This role is responsible for ensuring jobs start strong, are executed correctly, and finish right. This is not a basic technician role. We are looking for someone with real-world mitigation experience who can step into leadership in the field while working collaboratively within a team and a regulated environment. You take initiative without being told, but you also understand that restoration work must sometimes be performed a specific way to meet insurance, carrier, or IICRC requirements—even if that differs from how you’ve done things elsewhere. If you like being the person people rely on when it really matters, and you can lead without ego, you’ll thrive here.
Requirements
- Strong mitigation experience (water, fire, mold, storm damage)
- Ability to lead a small crew with professionalism, calm, and accountability
- Comfort with field documentation systems (DASH, Xactimate, Docusketch, or similar)
- Ability to lift up to 75 lbs and work in physically demanding environments
- Valid driver’s license with a clean driving record
Nice To Haves
- IICRC certifications are a major bonus (WRT/ASD strongly preferred; FSRT a plus)
- Reconstruction or handyman experience is a strong bonus
Responsibilities
- Respond quickly to new emergency losses and lead on-site mitigation work
- Perform inspections, demolition, moisture mapping, extraction, and equipment setup
- Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar)
- Coordinate with ownership and other leads when scope, documentation, or carrier requirements impact job execution
- Lead and train mitigation technicians, delegate tasks, and set quality standards
- Participate in an on-call rotation for after-hours emergency response
- Assist with post-mitigation cleaning, contents, or estimating as needed
Benefits
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Training & development
- Leadership development and real career growth opportunities
- Paid training and support for IICRC certifications
- On-call rotation with flexibility when possible
- Team-driven environment with clear expectations and strong values
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
