Lead Mitigation Technician

Rainbow Restoration of Norfolk•Norfolk, VA

36d•$18 - $35

About The Position

At Rainbow Restoration, you’ll help people when their home, property, or business suffers damage from fire, water, smoke, or mold. If you’re ready to start a career where you do something different every day and enjoy knowing that you’re making a difference in the lives of our customers, we want to talk to you! Why You Should Join Our Team as a Mitigation Technician • This is a career. You’ll be learning a trade that has ongoing opportunities for growth. You can cross-train in different kinds of restoration, such as fire, water, smoke, and mold. There are also opportunities for advancement and promotions. • You can make extra money with on-call bonuses and overtime. You’ll have opportunities to boost your income when there are after-hours and emergency calls to respond to. • You’ll be helping people when they need it most. You’ll be helping people at one of the most challenging times of their life by restoring their property back to what it was before the damage happened. • This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration. You’ll often work in attics, basements, crawl spaces, and other rooms in a home that are contaminated due to fire or flood or other damage. You can’t be afraid to get dirty. You’ll be a great fit to grow in this role if: You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude. You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology ensures that we do projects right the first time every time. You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what. You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done. You are comfortable using hand and power tools. You’ll be working with the best equipment during demolition projects to ensure properties are restored.

Requirements

Mitigation and construction experience required. IICRC Certifications preferred and are compensation is based off of knowledge of the standards. Experience with industry software such as Dash, Xactanalysis and MICA(Mitigate) a plus.
Must have a valid driver’s license.
Must be able to lift 50 pounds unassisted.
Must have construction experience.
Must be able to walk/stand for long periods of time, climb ladders, and work in tight spaces.
Must be able to wear respiratory equipment and PPE.
Must be available to work after hours and weekend, and on rotation for emergency calls.
Clean Background check
Good Driving record

Nice To Haves

IICRC Certifications preferred and are compensation is based off of knowledge of the standards.
Experience with industry software such as Dash, Xactanalysis and MICA(Mitigate) a plus.

Responsibilities

Become proficient in water restoration, mold remediation, and fire damage clean-up
Establish and maintain a schedule to ensure all services are delivered in a timely manner
Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow Restoration's process
Communicate with customers about scope of work and review necessary paperwork
Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times
Perform marketing tasks to sell additional services or develop additional business as required
Perform other duties as needed which may include cross-training in related positions