Lead Microsoft365 AI Engineer

Acrisure • Grand Rapids, MI

1d • Onsite

About The Position

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Lead Microsoft365 AI Engineer on our growing team. The Lead Microsoft365 AI Engineer is responsible for designing, delivering, and overseeing enterprise-grade AI solutions built on Microsoft 365, Azure AI, and Copilot Studio. This role provides technical leadership, establishes standards, and drives innovation across collaboration, productivity, and automation platforms. The engineer partners with architecture, security, and business teams to ensure scalable, secure, and high‑impact AI capabilities that modernize colleague and client experiences.

Requirements

• Deep expertise with Microsoft 365, Copilot Studio, Power Platform, and Microsoft Graph.
• Hands-on experience with Azure AI services including Azure OpenAI and Cognitive Search.
• Relevant certifications such as Power Platform Solution Architect Expert (PL‑600) and Azure AI Engineer Associate (AI‑102).
• Strong software engineering skills with C#, .NET, JavaScript/TypeScript, and PowerShell.
• Knowledge of identity, governance, security, and compliance across Microsoft cloud ecosystems.
• Experience designing conversational AI agents, prompt engineering, and grounding techniques.
• Ability to lead cross-functional initiatives, communicate effectively, and translate complex needs into solutions.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (Master’s preferred).
• 7–10+ years in engineering roles delivering cloud, AI, or Microsoft 365 solutions.
• 3+ years hands‑on building conversational AI or Copilot solutions.
• Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

• Architect and lead development of AI, Copilot, and automation solutions across Microsoft 365 and Azure.
• Assist with the development of copilots, conversational agents, plugins, and workflow automations using Copilot Studio and Power Platform.
• Architect and lead the integration of Microsoft365 services with Azure OpenAI, Azure Functions, API Management, and internal business applications.
• Define and maintain AI engineering standards, reference architectures, and reusable components.
• Partner with security and compliance teams to ensure safe, governed, and responsible AI implementations.
• Oversee deployment, monitoring, lifecycle management, and optimization of AI and Copilot solutions.
• Provide subject-matter expertise, mentorship, and leadership across AI and productivity engineering teams.

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!
• This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level