Lead Meter Reader | Ft. Lauderdale, FL (DOT)

ACRT Services • Fort Lauderdale, FL

4d • Onsite

About The Position

The Lead Meter Reader reports to the Supervisor of Meter Services at Bermex. This position plays a key role in providing supervision to the meter reading employees, ensures that timely and accurate readings of customer water, gas and/or electric meters occur, and acts as a liaison between the Supervisor of Meter Services and the Meter Reader. Additionally, this position helps schedule and assess performance by monitoring tasks, reading meters and performing re-reads. This position requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional interpersonal communication skills.

Requirements

• Education: None.
• Must be at least 18 years of age
• Experience: No experience necessary, employees will be trained.
• Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training.
• Must possess a valid driver’s license
• Ability to multi-task, and work independently and as a team
• Exceptional flexibility in daily routines and route scheduling
• Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
• Excellent communication skills, comfortable interacting with management and customers
• Ability to interact with unhappy or negative customers in a professional manner
• Excellent attention to detail for problem solving and finding
• Ability to walk long distances and prepare for weather conditions, accordingly
• Drug/alcohol testing is required
• Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
• Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters

Nice To Haves

• Education: High School Diploma or GED
• Experience: Additional 6 months of meter reading experience is a plus; 1 year of continuous work with the same employer, and/or 6 or more months working outdoors

Responsibilities

• Examine readings obtained by other Meter Readers prior to transfer into the billing system to assure usability by the system.
• Prepare monthly meter reading route schedules for Meter Readers
• Assign Meter Readers the daily task of reading all utility meters within a day’s cycle.
• Input customer readings to handheld computers prior to route being read.
• Perform daily loading and preparation of handheld meter reading devices to ensure they are all set up and meters are in proper sequence.
• Report hazards or non-standard conditions to supervisor for correction
• Review “missed readings” and other problems which require special follow up with Meter Readers daily
• Ensure that Meter Reader equipment is available and functioning, notifies supervisor of equipment deficiencies.
• Refer all consumer complaints to the appropriate authorities
• Provide general information about the meter services to customers, when applicable
• Read meters on a daily and/or special basis, typically on a customer’s premises for service bills
• Carry out assigned duties in the required time frame for cycle readings, assign sequence numbers to new services, and rearrange meter reading routes as necessary
• Inspect meters and reports damage or apparent malfunctions to assigned supervisor
• Evaluate unsafe conditions or may be required to clean out meter boxes
• Use electric, gas, and water meter reading devices
• Use hand tools such as a screwdriver, pliers, flashlights, keys, gas detectors, generators, pumps, hand pumps, shovels, lid handles, etc.
• Use printed materials such as service orders, maps, manuals, and computer printouts
• Assist with training of new Meter Readers
• Extensively walk and stand for much of the workday
• Walk for long distances (occasionally up to 20 miles per day) in various weather conditions (rain, sleet, hail, snow, extreme heat or cold, etc.)
• Exert physical force moving objects (routinely 10lbs of force, up to an occasional 50lbs of force)
• Other duties as assigned.

Benefits

• Group health plans including medical/prescription, dental, vision and a variety of other coverage options
• Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
• Flexible Spending Accounts or an option for a Health Saving Account with company match
• Company paid Employee Assistance Program (EAP) for all employees and eligible family members
• Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
• Roth or Traditional 401(k) Retirement plan with company match
• Paid Vacation
• Paid Holidays
• Paid Wedding Day
• Veterans Day paid time off for our veterans
• Paid Sick Time (New York based positions ONLY)
• Company vehicle (for all driver-based positions)
• Gas card for company vehicle (if applicable)
• Company provided cell phone or mobile allowance (if applicable)
• Boot allowance from approved vendors
• Daily per diem for travel-based positions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees