Lead Member Advocate - Cascade Station Branch
About The Position
At Unitus, each employee has an opportunity to make a difference for our members. As part of the Cascade Station Branch, the Lead Member Advocate works closely with branch management to train staff, complete operations duties, and support the branch team in resolving complex member requests. This individual also provides excellent service while processing teller transactions and assisting members in opening and maintaining accounts, upholding our commitment to unparalleled service – the kind that creates the Unitus difference. Our strong team of leaders, outstanding culture, above market benefits, continuous involvement in the communities we serve, and competitive pay programs make Unitus an excellent place to contribute and grow your talents.
Requirements
- High School diploma or equivalent.
- Three years of experience in financial services with experience in cross-selling and training, or a combination of related education and experience.
- Ability to be certified through NMLS and as a Notary Public in Oregon/Washington.
Nice To Haves
- Experience with escalated service resolution preferred.
- Supervisory experience preferred.
- Spanish-speaking skills are helpful.
Benefits
- Medical + Dental + Vision
- Flexible Spending Accounts + HSA
- Employees accrue up to 20 days of Paid Time Off (PTO) during their first twelve months of employment
- Unitus recognizes 12 paid holidays per year
- 401(k) Retirement Savings
- Annual Incentives (eligibility dependent)
- Employee Assistance Plan
- Tuition Reimbursement
- Student Loan Debt Repayment
- Transit & Parking benefits
- Paid Volunteer Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
