Lead Medical Support Assistant (Community Care)
United States Department of Veterans Affairs•Ann Arbor, MI
462d•$59,256 - $77,034•Onsite
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About The Position
The Lead Medical Support Assistant (MSA) in the Community Care Services Section at the Ann Arbor Medical Center plays a crucial role in overseeing the daily operations of the MSA team. This position involves monitoring workflow, making work assignments, providing performance feedback, and resolving workplace issues to ensure efficient service delivery to veterans. The Lead MSA is responsible for scheduling appointments, training staff, and acting as a liaison between the MSA team and other healthcare staff.
