Lead Medical Receptionist - Dermatology (Marietta, GA)

Anne Arundel Dermatology • Marietta, GA

11d • Onsite

About The Position

We’re seeking a friendly, organized, and dependable Lead Medical Receptionist to join our North Atlanta Dermatology office in Marietta, GA . This is an in-office, patient-facing role that supports daily front desk operations while serving as a point person for escalated patient concerns, provider needs, and office coordination. This is a full-time, onsite medical receptionist role with the following schedule: Monday-Thursday: 8:00 AM–5:00 PM (1-hour lunch) Friday: 8:00 AM-4:00 PM Location & Travel Details Primary Location: Marietta, GA (home office) Training: First 2-3 months in our Duluth office (mileage reimbursement provided) Occasional Travel: To our Cumming dermatology office for coverage as needed (mileage reimbursement provided) Why Join Anne Arundel Dermatology? Anne Arundel Dermatology is a growing, multi-site dermatology practice committed to high-quality patient care and professional development. Team members receive hands-on training, ongoing education, mentorship, and internal growth opportunities across our clinical and administrative teams.

Requirements

• High School Graduate or GED (required)
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred)
• Excellent customer service and communication skills
• Knowledge of HIPAA standards
• Must be able to manage multiple tasks simultaneously
• Excellent organizational and time management skills
• Ability to function well in a fast-paced and at times stressful environment
• Detail-oriented
• Working knowledge of multi-line phone system
• Able to operate standard office equipment ( i.e. computer, fax, copier, scanner, etc )
• Intermediate computer skills and experience in EMR utilization
• Fluent in English
• Ab ility to sort and file materials correctly alphabetically or numerically
• Ability to travel to and provide coverage for other local offices as-needed
• Sitting, some standing, stooping and reaching
• Manual dexterity sufficient to operate a keyboard
• Correctable vision to 20/20 and hearing with in a normal range for telephone contacts
• Lifting and carrying up to 30 pounds

Nice To Haves

• Previous experience in Dermatology (pre ferred)

Responsibilities

• Greet each patient in a pleasant and professional manner
• Takes care of ordering in the office
• Handle patient issues/provider concerns
• Oversee the workflow of front and back office
• Screen calls, schedules appointments and referrals
• Take accurate , concise phone messages
• Enter complete patient demographics when making appointments
• Evaluate chart data to verify all information has been received, completed and signed
• Check- i n and c heck- o ut p atients
• Track patients in the reception area and communicate with patients as needed
• Proactively collect patient payments
• Update product inventory weekly
• Always treat patients with dignity and empathy
• Fulfill inventory orders
• As c loser – r un end of day reports & balance payment totals
• Distribute incoming reports and correspondence in patient charts
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
• Assist other staff as needed
• Other duties assigned as deemed necessary by management

Benefits

• Medical, Dental & Vision insurance – effective 1 st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1 st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees