Lead, Medical Practice Office (1975)

US Heart & VascularGarland, TX
1dOnsite

About The Position

US Heart and Vascular is in need of a Medical Practice Office Lead to join our HeartPlace clinic in Garland, TX. Responsibilities: Responsible for all office scheduling; physician, patient and front-office employee related. Ensures efficient function of the office through proper employee scheduling. Working with back-office coordinator for back-office staff, accepts, considers and approves/denies employee requests for PTO. Ensures all employees are correctly administering time sheets. Ensures time submitted for payment is accurate and complies with Company policy. Approve time for payment in a timely manner. Supervises and/or performs Check-In, Check-out, scheduling, insurance verification/precertification and payment collection process as required due to office demands. Responds to patient account inquiries (check for accurate ins. Reimbursement & open charges. Negotiates and arranges financial arrangements w/patients. Oversees or performs scheduling hospital procedures/test, doing orders & precertification. Works with Operations and Human Resources to assist in resolving office issues, employee performance or policy issues, and/or employee concerns. Responsible for initiating the evaluation paperwork process including instructing staff on the self-evaluation process and offering input on employee performance in relevant categories. Assists with the management of, and oversees, the OSHA and HIPAA requirements for the clinic

Requirements

  • High School diploma or equivalent.
  • 2-4 years medical office experience to include heavy scheduling experience: physician, patient and employee related
  • Supervisory experience: strong employee relations skills

Responsibilities

  • Responsible for all office scheduling; physician, patient and front-office employee related.
  • Ensures efficient function of the office through proper employee scheduling.
  • Working with back-office coordinator for back-office staff, accepts, considers and approves/denies employee requests for PTO.
  • Ensures all employees are correctly administering time sheets.
  • Ensures time submitted for payment is accurate and complies with Company policy.
  • Approve time for payment in a timely manner.
  • Supervises and/or performs Check-In, Check-out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
  • Responds to patient account inquiries (check for accurate ins. Reimbursement & open charges.
  • Negotiates and arranges financial arrangements w/patients.
  • Oversees or performs scheduling hospital procedures/test, doing orders & precertification.
  • Works with Operations and Human Resources to assist in resolving office issues, employee performance or policy issues, and/or employee concerns.
  • Responsible for initiating the evaluation paperwork process including instructing staff on the self-evaluation process and offering input on employee performance in relevant categories.
  • Assists with the management of, and oversees, the OSHA and HIPAA requirements for the clinic
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