Lead Medical Coordinator

Catholic Charities of the Archidiocese of Miami • Cutler Bay, FL

72d

About The Position

The position involves overseeing the medical care provided to minors, ensuring compliance with regulatory requirements, and managing a team of Medical Coordinators. The role includes responsibilities in supervision, service delivery, documentation, monitoring, reporting, human resource management, risk management, quality assurance, and training. The individual will coordinate daily medical operations, provide guidance to staff, and ensure that all minors receive appropriate medical care in a timely manner.

Requirements

• Be at least 21 years of age.
• Minimum of one (1) year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• Licensed Registered Nurse (RN) with a bachelor's degree or higher health-related qualification (e.g., Physician Assistant, Nurse Practitioner).
• One (1) year supervisory experience.
• Valid Florida Driver's License and ability to pass motor vehicle records (MVR) clearance.

Responsibilities

• Equitably assign minors to Medical Coordinators ensuring each minor receives personalized care, and that minor to staff ratios are maintained in accordance with ORR and other regulatory requirements.
• Supervise and provide guidance to Medical Coordinators, ensuring compliance with nursing standards, organizational policies, ORR, and other regulatory bodies.
• Coordinate daily medical operations, including scheduling and delegation of tasks.
• Serve as a liaison between the ORR, the program's staff, leadership, providers, and other departments, as appropriate.
• Support professional development by training and mentoring Medical Coordinators.
• Ensure proper staffing coverage for all shifts.
• Ensure all minors receive complete medical examination (including screenings for infectious disease) within 48 hours of admission, excluding weekends and holidays.
• Ensure all minors receive the initial dental examination (IDE) between 60- and 90-days following admission, or sooner if directed by state licensing, and preventative follow-up dental care every six (60) months.
• Ensure special dietary requirements are shared with staff and documented.
• Meet with minors providing explanations of medical care in a child-friendly, age-appropriate manner.
• Administer and document medication as prescribed and/or needed.
• Monitor minor's conditions, report symptoms and reactions to medical providers, and seek additional treatment if necessary.
• Develop, implement, and evaluate minor's care plan in consultation with other ORR and other health care providers.
• Monitor vital signs, provide basic first aid, assist with hygiene needs and education, and assist with the management of the minor's overall wellbeing.
• Coordinate transportation of minors for all medical, dental, and mental health appointments.
• Accurately document all assessments, interventions, treatments, and patient outcomes in medical records.
• Maintain up-to-date medication administration records (MARs) and treatment logs.
• Ensure compliance with all local, state, and federal regulations (including HIPAA and OSHA).
• Prepare and maintain incident reports, medical error reports, and follow-up documentation.
• Review charts regularly to ensure completeness, accuracy, and compliance with clinical standards.
• Promptly address all immediate medical needs of minors.
• Provide daily, weekly, and monthly reports on medical services and health trends.
• Report critical incidents, unusual behaviors, or significant health changes to leadership immediately.
• Track and report communicable diseases, immunizations, and other public health requirements as mandated.
• Communicate with family members, guardians, and case managers regarding health updates as appropriate.
• Communicate with health providers as needed.
• Participate in interdisciplinary team meetings and case reviews, providing medical input.
• Provides supervision, direction, and support to Medical Coordinators.
• Provides orientation and training to Medical Coordinators according to regulatory body requirements.
• Creates the schedule for YCW while keeping with specified staff-client ratios.
• Schedules and conduct monthly staff meetings.
• Ensures that staff receive required training and professional development within the specified time frames.
• Conducts performance evaluations and/or improvement plans for all staff directly under his/her direct supervision.
• Ensure medications are appropriately labeled and stored at all times.
• Conduct audits of MARs and medication, immediately address any discrepancies with staff and report any to Supervisor.
• Performs PQI functions as assigned by Supervisor.
• Participates with ongoing safety inspections.
• Participates monthly in the fire drill.
• Timely and accurately submit Unusual Incident Reports and include all relevant documentation required by regulatory bodies.
• Assess training needs based on findings from documentation reviews and implement targeted training sessions to address areas of improvement.
• Collaborate with leadership to ensure staff receive continuous education aligned with agency policies and regulatory guidelines.
• Maintain compliance with any required continued education, and licensure requirements.
• Participates in all related trainings, in-services, and staff meetings as required by COA and funding/licensing sources.
• Attends mandatory conferences and trainings as scheduled for professional development.
• Comply with all policies, procedures and requirements necessary to perform the functions of this position.
• Ability to work a flexible schedule including early mornings, late evenings and some weekends.
• On call 24 hours 7 days a week unless otherwise specified by supervisor.
• Must be available to work beyond your regular schedule in crisis situations or if there is a declared agency emergency.
• Performs other duties as assigned by supervisor.

Benefits

• Flexible schedule including early mornings, late evenings and some weekends.
• On call 24 hours 7 days a week unless otherwise specified by supervisor.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees