Lead Medical Coordinator

Urban Strategies LLCSan Benito, TX
2d$69,222

About The Position

The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. They organize and coordinate medical services with Health Care Providers for Unaccompanied Alien Children (UAC). They supervise Medical Coordinators and Medical Assistants and provide appropriate staff training on medical, dental, and public health topics relevant to pediatric, adolescent, and migrant health. You are a strategic, mission-driven healthcare leader who thrives in environments that require coordination, compliance, and operational consistency. You are self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, children and adolescents. You are personable, energetic, and empathetic leader who can manage multiple staff and multiple projects in a prioritized manner. You excel in building systems, improving workflows, and partnering across multiple departments. Your leadership is grounded in Authentic Relationships, Servant Leadership, and Intentional Compassion, ensuring high-quality care and regulatory compliance while supporting frontline staff.

Requirements

  • Must be a licensed Registered Nurse (RN) with a;
  • Bachelor’sdegree OR higher health-related qualifications (e.g., Physician Assistant, NursePractitioner) in the state you are employed.
  • Minimum of 1year experience in public health or healthcare setting with demonstrated experience in care coordination, health administration or direct clinical care AND;
  • Demonstrated experience developing medical protocols, auditing compliance, and coordinating multidisciplinary teams
  • Strong understanding of healthcare regulations, HIPAA, CDC guidelines, ORR medical standards
  • Organizational leadership, systems-building, and project management
  • Excellent communication, documentation, and relationship-building skills
  • Bilingual (English/Spanish)
  • Clean criminal background check & CAN check
  • Must be able to travel to program sites as needed
  • Must be 21 or older

Responsibilities

  • Supervises the Medical Coordinators and Medical Assistants
  • Collaborates with the Program Director and the PMO to obtain technical assistance.
  • Responsible for overseeing health services as well as coordinating the provisions of timely, appropriate health services for children in care.
  • Assists with the Development,implementation, and maintain standardized medical policies and workflows across all programs.
  • Ensure programs consistently meet ORR, CDC, State, and Federal medical requirements.
  • Assistsin conductingperiodic audits of medical documentation, UAC Portal entries, charts, and required timelines.
  • Support programs during federal or state audits,monitoring visits, and incident reviews.
  • Oversee consistency and compliance in:UC Portal medical entries,Medical screenings, immunizations, and surveillance,Significant Incident Reports (SIRs),Medical supply and medication inventory processes.
  • Review medical-related SIRs to ensure accuracy,timelysubmission, andpreventionrecommendations.
  • Consolidateprogram-level medical reports into national PMO reports (weekly, monthly, quarterly, and annual).
  • Responsible for developingandmaintainpolicies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health safety, and post-release health-care planning/care coordination.
  • Develop and deliver training for medical and non-medical staff,including:Universal precautions,Infectious disease control,Medication administration,Psychotropic medication, andORR medical guideline updates
  • Support onboarding for new program medical staff.
  • Partner with Clinical, Case Management, Operations, HR, and other departments to ensure integrated care.
  • Provide medical guidance during emergency situations, escalations, or unusual medical cases.
  • Participate in multidisciplinary and PMO leadership meetings.
  • Assist programs with expanding partnerships with local medical, dental, specialty, and diagnostic providers.
  • Support new program openings or expansions by setting up medical operational systems.
  • Model and reinforce USI’s values of Authentic Relationships, Servant Leadership, and Intentional Compassion.
  • Promote a culture of safety, compliance, and quality care across all medical operations.
  • Ensure medical practices align with Urban Strategies policies,mission, and strategicdirection.

Benefits

  • Remote work for eligible positions.
  • Medical and Dental is paid 95% by company and 5% by employee (individual or family).
  • Vision is covered 100% (individual or family).
  • 401K matched contributions up to 4%.
  • Employee Assistance Program.
  • Vacation time is generous but varies depending on program and position.
  • 9 Sick Days and 11 Holidays.
  • Every teammate gets long and short-term disability free.
  • Positions that requirelaptops,the company provides one.
  • Positions that requirecellphone,companyissuesone.
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