Lead Medical Assistant- School Based

Honor Community Health•Ponitac, MI

About The Position

The Lead Medical Assistant is vital to the Honor Community Health healthcare team, reporting directly to the Director, Health Center Operations. This full-time, exempt position is crucial in managing daily clinic operations, ensuring efficient office functioning, providing direct and indirect patient care while ensuring the delivery of evidence-based, patient-centered medical care. As a leader, role model, and mentor to other medical assistants, the Lead Medical Assistant upholds the highest standards of healthcare delivery. The Lead Medical Assistant is responsible for overseeing the team's completion of general office tasks, managing patient records, and monitoring various clinical processes. The Lead Medical Assistant prioritizes building and maintaining strong relationships within HCH's centers, the administrative team and works closely with colleagues to foster a culture of excellence and a shared commitment to delivering compassionate, high-quality healthcare to all. Productivity numbers are lower, and the scope of practice is narrowed at the Child and Adolescent health centers to balance the shift in responsibilities.

Requirements

High school diploma or equivalent and current Medical Assistant Certification (CMA) is required
1+ years of clinical leadership
Experience working in a healthcare environment
Familiarity with OSHA, HIPAA, and healthcare regulatory standards and requirements
Understanding of patient-centered care principles and best practices
Knowledge of medical terminology, procedures, and clinical guidelines
Strong computer skills and experience using Electronic Medical Records (NextGen preferred) and knowledge of Microsoft Office
A compassionate and positive attitude
Ability to work in a fast-paced environment
Ability to create an excellent patient experience
Patient focused mindset
Must be willing to work between other locations when needed

Responsibilities

Managing daily clinic operations
Ensuring efficient office functioning
Providing direct and indirect patient care
Ensuring the delivery of evidence-based, patient-centered medical care
Overseeing the team's completion of general office tasks
Managing patient records
Monitoring various clinical processes
Building and maintaining strong relationships within HCH's centers and the administrative team
Working closely with colleagues to foster a culture of excellence and a shared commitment to delivering compassionate, high-quality healthcare to all

Benefits

Competitive Wages
401k with company match
Medical, Dental and Vision insurance
Employer Paid Life Insurance
Employer Paid Short-Term and Long-Term Disability Insurance
4-6 Weeks Paid Time Off for Full-Time Employees
Paid Time off for Part-Time Employees
Paid Float Day and Holidays
Paid Bereavement Leave
Parental Leave
LifeMart Discount Program for all employees
Continuing Medical Education (CME) Allowance for Clinicians
Free Malpractice Insurance
License Reimbursement
Free Employee Assistance Program
Public Service Loan Forgiveness to all Full-Time Employees
National Health Service Corp (NHSC) for licensed health care providers and offers up to $50,000 toward student loans