LEAD MEDICAL ASSISTANT

Arizona Center for Cancer Care•Phoenix, AZ

1d•Onsite

About The Position

The lead medical assistant is responsible for providing clinical support for healthcare providers by maintaining efficient patient flow and quality patient care. This position is also responsible for clinical training for new staff and assisting with clinical supply ordering, documentation, and tracking.

Requirements

High school diploma or equivalent required
Successful completion of a nationally accredited medical assistant program
Minimum of 2 years prior medical assistant experience required.
Excellent communication, customer service, organizational and time management skills required.
Excellent typing and computer skills required.

Responsibilities

Works in the scope and practice of a medical assistant.
Assists in guiding daily clinic workflows.
Assist with task assignments for medical assistants as directed by providers.
Assists the administrator by training new clinical staff on basic clinic and medical assistant processes, policies, and procedures.
Updates, maintains, and ensures clinical documentation in the EMR is complete, accurate and in compliance with standards for documentation.
Interacts with patients by obtaining pertinent medical information, taking vitals, accompanying them to the exam room, and assisting with overall care to prepare them for the physician.
Prepares treatment rooms including restocking supplies, preparing instruments, cleaning to maintain infection control, and setting up equipment in accordance with department protocol.
Draws blood as ordered by physicians.
Monitors biohazard and sharps containers according to OSHA regulations.
Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records, obtaining lab/x-ray reports, hospital notes, referral information, etc.
Schedules patient appointments.
Monitors and tracks lab requisitions, imaging orders, referrals, and electronic prescriptions/refill requests.
Prepares reports as requested by the administrator or physicians.
Checks telephone encounters, phone messages, and EMR chats hourly, and all calls must be returned before lunch, midafternoon, and prior to leaving for the day.
Accurately relay messages/instructions to patients/families.
Maintains strict confidentiality related to medical records and other data.
Performs other duties as directed by administrator or physicians.