Lead Medical Assistant
About The Position
The Lead Medical Assistant serves as the initial contact for patient care and is responsible for both administrative and clinical tasks. This role involves taking ownership and leading advanced, specialized administrative, operational, and customer support responsibilities, exercising independent initiative. The position reports to the Center Administrator. Conviva Senior Primary Care, part of Humana’s Primary Care Organization, provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Conviva's innovative, value-based approach focuses on delivering the best care at the lowest cost, addressing patients' physical, social, emotional, behavioral, and financial needs. CenterWell, a Humana company, is a leading healthcare services business focused on integrated and differentiated patient experiences, providing high-quality, accessible, comprehensive, and personalized healthcare. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and an integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell emphasizes whole health.
Requirements
- Current certification or registration as a Medical Assistant through one of the organizations recognized by Conviva/Humana (Allied American Health (AAH), American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), American Registry of Medical Assistants (ARMA) – Foreign Medical and Nurses Graduates only, National Association of Health Professionals (NAHP), National Association of Healthcare Technicians (NAHT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), Medical Career Assessment (MedCA), and American Medical Certification Association (AMCA))
- Demonstrated experience in phlebotomy
- Experience with medication and vaccine administration
- 2+ years of supervisory or team lead experience in a clinical setting
- Minimum of 3 years of Medical Assistant experience
- Current CPR certification
- Ability to be patient-facing and participate in our Tuberculosis (TB) screening program
Nice To Haves
- 3+ years MA experience in PCO center
- Value-based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
- Bilingual proficiency in English and Spanish
Responsibilities
- Perform clinical tasks including taking vital signs, administering injections, collecting specimens, drawing blood, and conducting diagnostic tests
- Discuss symptoms with patients and input information into electronic medical records
- Sterilize and clean equipment and maintain examination rooms at an outpatient care site
- Collaborate with Physicians and Nurses
- Deliver direct patient care within scope of active certification
- Lead and coordinate advanced administrative and operational processes
- Monitor progress toward schedules and goals and oversee work of others
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- Short-term disability
- Long-term disability
- Life insurance
- Bonus incentive plan
- $1000 Sign On Bonus after 120 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
