Lead Medical Assistant - Urgent Care

Trinity Health•Waterbury, CT

36d•Onsite

About The Position

Urgent Care Lead Medical Assistant – Lead with Compassion and Clinical Excellence Are you an experienced Medical Assistant ready to take the next step in your career? Join our Urgent Care team as a Lead Medical Assistant and help guide clinical operations while delivering exceptional care to our patients. 📍 Now hiring at: 1312 West Main Street, Waterbury, CT 06708 58 Maple Street, Naugatuck, CT 06770 As a Lead Medical Assistant, you’ll support both patients and providers by preparing for office visits, managing clinical workflows, and ensuring accurate documentation. You’ll also help coordinate communication, prioritize tasks, and promote a positive, efficient care environment.

Requirements

High school diploma or equivalent (required)
Minimum of 6 months in a clinical setting (required)
Strong communication, multitasking, and leadership skills
A commitment to teamwork and delivering excellent patient care

Nice To Haves

Associate’s Degree in Medical Assisting
National Certification a plus

Responsibilities

Prepare exam and treatment rooms and ensure patients are ready for exams or minor procedures
Escort patients, obtain medical history, and document vital signs and relevant information in the EMR
Serve as a scribe during exams, accurately recording provider-patient interactions
Process lab and diagnostic results, ensuring timely review and documentation
Coordinate patient flow and collaborate with front desk staff to maintain efficiency
Assist with scheduling, phone calls, and administrative support as needed
Promote quality care through attention to detail and patient-centered service