Lead Medical Assistant/MA - Urgent Care Clinic

Fairview Health Services • Eagan, MN

85d

About The Position

Fairview is looking for Lead Medical Assistant to join our team in Eagan, MN! This position is approved for 80 hours every two weeks and is benefit eligible position. This position also qualifies for up to a $2000 New Hire Sign-on Bonus. This position requires working day/evening and every other weekend. As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high-level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow. Lead Medical Assistants serves as the 'go to' person to assist with communication, coordinates and provides training, orientation, and department assimilation. Encourages and motivates team for immediate problem resolution, provides a consistent presence. Anticipates, identifies, and reports departmental areas of concern to clinic supervisor. Fosters and promotes a collaborative and helpful team environment. Completes complex and/or high-level project work but is not a substitute for team member thinking and initiative.

Requirements

• Graduate of an accredited Medical Assistant Program or LPN.
• Basic Life Support (American Heart Assoc or Red Cross) AHA.

Nice To Haves

• 2-3 years of experience in functional area is preferred.

Responsibilities

• Coordinates daily activities of work team to ensure patient needs are met.
• Assists with arranging immediate coverage for sick calls and assigns breaks.
• Monitors daily work assignments and adjusts in assignments to meet department requirements.
• Refers standards of practice issues to supervisor for resolution.
• Responds to and helps resolve operational issues, including provider issues.
• Ensures adequate inventory of supplies is maintained by serving as liaison to supply chain.
• Coordinates staff orientation and training. Provide education training and orientation to new and existing staff.
• Participates in interview process.
• Provides observations and assists with testing for competency regarding performance, conduct and behavior for performance management.
• Maintains confidentiality.
• Promotes team environment within department, other site departments, and other clinics.
• Serves as a clinic representative at peer group or other meetings as assigned.
• Attends clinic meetings and communicates appropriate information to others.
• Leads by example.
• Problem solving and project work.
• Provides motivation and encouragement to employees.
• Serves as mentor within the dept.
• Supports organizational initiatives.
• Supports a safe work environment.
• Ensures safety policies and practice are maintained.
• May serve as Infection Control or Safety Liaison.
• Ensures equipment is in working order and quality control logs are completed as needed.
• May assist in patient feedback or concerns by investigation of issues.

Benefits

• Medical plans
• Dental plans
• Vision plans
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• PTO and Sick and Safe Time
• Tuition reimbursement
• Retirement
• Early access to earned wages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees