Lead Medical Assistant Instructor

Centura College • Norfolk, VA

3d • $29 • Onsite

About The Position

The Lead Instructor is responsible for the coordination of the Medical Assistant program at the campus.

Requirements

• Must possess at minimum a High School Diploma or GED
• Training or degree program in the subject matter field preferred
• Must have a minimum of 3 years related practical work experience in the subject matter.
• Must demonstrate an up-to-date knowledge and continuing study of the subject matter
• Must present a professional image and conduct him/herself in the same manner.
• Must be able to communicate with staff, faculty, and students.
• Must work well under pressure.
• Must possess skillful attention to detail.
• Must possess excellent computer skills.
• Demonstrate a high level of integrity, strong work ethic, and professionalism
• Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
• Highly motivated and goal‐oriented, with strong problem‐solving skills.
• Must be able to work independently and as a collaborative team member and have exceptional interpersonal skills.
• Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams. CampusNexus experience a plus.
• Ability and willingness to work outside of regular work shifts, including evenings and/or weekends as necessary or as requested by Supervisor.
• Ability and willingness to travel locally and/or overnight for business purposes.
• RMA or CCMA certification.
• Basic Life Support (BLS) current or within 6 months of hire date.

Responsibilities

• Coordinate all aspects of the program, including overseeing daily operations.
• Conduct faculty meetings and participate in educational conferences, professional training and seminars, as well as staff/department meetings.
• Advise students on academic and behavioral problems.
• Hire and terminate instructors in coordination and communications with the Campus Director of Education and Campus Executive Director.
• Review and verify instructor files.
• Process student evaluations, grades, and all other required reports and documentation.
• Assign class and teaching schedules.
• Follow students for Rates of Progress and GPAs, including all documentation.
• Oversee maintenance of the inventory of department supplies and submit requests for purchases to Campus Executive Director for replenishment of supplies, as needed.
• Attend and conduct in‐service training seminars, as required.
• Advise students regarding attendance and academic progress and concerns, including written documentation.
• Act as advisor to retain “at‐risk” students.
• Ensure that all programs are operating under all Department of Education and Accrediting Commission requirements.
• Complete instructor and course content evaluations on a regular and timely basis.
• Assist the corporate office in curriculum development and preparation of course materials.
• Acquire qualified substitute instructors when necessary.
• Act as a substitute instructor when no other instructor can be located.
• Oversee maintenance for all equipment used by students.
• Responsible for all student action notifications in CampusNexus (attendance probation, drops, restarts, LOAs, and transfers).
• Return student/instructor phone calls daily.
• Perform student exit interviews every module.
• Handle all student grievances.
• Additional duties as assigned by the Director of Education or Campus Executive Director.
• Directly supervises all instructors within the specific program.

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED